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Last updated: January 10, 2025

Restore Photo AI Privacy Policy

We protect your memories and your personal data

This Privacy Policy outlines how Restore Photo AI processes uploaded photos, handles support information, and keeps your data secure.

Information We Collect

We focus on collecting only the information required to deliver an excellent restoration experience.

  • Uploaded images

    Images are processed temporarily to produce the restored result and then scheduled for automatic deletion within 60 minutes.

  • Human verification

    Turnstile challenge tokens are validated to prevent automated abuse. We do not store biometric or personal profile data.

  • Diagnostic metrics

    We record aggregated error logs and performance metrics without personal identifiers to keep the service reliable.

How We Use Your Information

Uploaded content and limited telemetry are used exclusively to operate, secure, and improve Restore Photo AI. We never sell or share photos with advertisers.

  • Photo restoration

    Images are processed with our AI pipeline to deliver your restored result and to detect processing issues.

  • Fraud prevention

    Turnstile tokens and IP reputation checks help us keep the service safe from automated attacks.

  • Product improvement

    Anonymous analytics guide feature prioritization and infrastructure planning.

Data Retention & Deletion

We retain your data only for as long as needed to provide the service you requested.

  • Uploaded photos

    Original and restored versions are automatically purged from active storage within 60 minutes after completion.

  • Support conversations

    Emails sent to support are stored securely for up to 18 months to track unresolved issues.

  • Analytics events

    Aggregated telemetry may be stored for up to 24 months to analyze long-term performance trends.

Your Privacy Rights

Depending on your region, you may have privacy rights such as data access, correction, deletion, or objection. We honor these rights globally.

  • Access & export

    Request the limited personal data we maintain about your interactions with Restore Photo AI.

  • Deletion

    Ask us to delete remaining support records tied to your email once an issue is resolved.

  • Questions

    Reach out to support@restorephoto.online for any requests or clarifications regarding your data.

Security Measures

We combine technical and organizational safeguards to prevent unauthorized access to your content.

  • Encrypted transit

    Uploads, downloads, and API calls are encrypted using TLS 1.2+ protocols.

  • Isolated processing

    Photos are handled in isolated, access-controlled environments to reduce exposure.

  • Continuous monitoring

    Automated alerts detect unusual access patterns, enabling swift remediation.

Policy Updates

We may update this policy to reflect new features or legal requirements. Material updates will be announced on this page with a revised effective date.

Need to talk about privacy?

Send us a note at support@restorephoto.online and we'll respond within two business days.

Contact privacy support